Reviews

October 5, 2019

"Macken Services, what can I saw besides they are a great company they know their stuff, everyone has such excellent customer service skills and are so nice, I wish I knew about them when I was looking for a company to replace a septic tank. I had an issue with my brand new tank system that another company installed, and installed everything wrong, Macken came to my rescue and was able to help me out in fixing the problem. I will always recommend this company to everyone! Thank you so much for your help and fast scheduling.!"
September 16, 2019

"Ran the wash machine on Saturday on my way out the door. Came home to find both my bathrooms covered in standing water with toilets that would not flush. Not knowing if I needed a plumber or someone who worked on septic systems, I made my first call to Macken. It was after 7:00 on a Saturday evening. I was planning on leaving myself on their voicemail to try to get an appointment early the following week. To my surprise, a knowledgeable woman answered the phone, helped me diagnose my problem, and had a team out to my house first thing on Monday morning. Two gentlemen came out, had to dig through a bunch of my landscaping to find the opening to my septic system, and got my problem resolved in an hour. These guys were pros, and there was no attitude about having to do some manual labor. The price they quoted me was more than fair too. From office to field crew, these people are top notch. I cannot say enough good things about the treatment I got from them."
August 2, 2019

"Macken has been maintaining our septic for 25 years. Very dependable."
June 19, 2019

"Very happy with my experience on Monday, the technician (Paul) went above and beyond to make sure the problem was fixed before he left. Will use them in the future for sure."
February 18, 2019

"We had just bought a new home and only weeks later we started to have issues with the septic. We were referred to Macken who promptly answered the phone and figured out the best course of action. That morning they came out and cleared snow and located the tank, which being a new first time home owner I wasn't too sure where it was or how they would accomplish the task. They located it, knew just what to do and had my issue fixed within the hour! I appreciate the service more than they know and am very thankful that the 2 gentlemen that came out knew just what to do. I will now be a loyal customer and refer them to whomever may be needing their services!"