Five Qualities to Look for in Your Next Septic Contractor

April 15, 2019 Published by Leave your thoughts

Calling a contractor for residential septic services in Erie County, NY isn’t something you have to do every day. You probably aren’t sure where to start or what you should be looking for! Worse still, you might not always have time to sit around and debate the merits of one septic professional over another. You’ve got a problem that needs a resolution now!

Before you flip open the phone book, close your eyes and point to a random septic contractor, you should take a moment to consider the qualities of a good contractor. Here’s what you should look for when choosing someone to service your septic system:

  • Experience: Would you rather work with a company that’s been around for 50 years or one that’s only a year or two old? Chances are, the company with decades of satisfied customers is going to deliver better results than one with no proven track record. You shouldn’t roll the dice when it comes to something as important as septic maintenance, which is why choosing a company with experience is critical.
  • Reputation: There’s no point in working with a company that’s going to do a bad job! Look at the reputation of the company you’re interested in and see what people have to say about them. Do they arrive on time? Do they do good work? Are they helpful and accommodating? These are all good signs that a company is worth trusting. On the flip side, if the reviews are poor and their reputation is lackluster, why subject yourself to what’s bound to be a bad experience?
  • Honesty: Trusting a contractor for residential septic services in Erie County, NY means putting one of your home’s vital systems in someone else’s hands. Can you trust them enough to do this? There are several likely indicators of a company’s trustworthiness. Do they provide free estimates? Are they communicative? Do they offer guarantees or provide records for you? Honesty and trustworthiness go hand in hand, so look for an honest company to do a good job.
  • Knowledge: You can get a sense of a septic contractor’s knowledgeability in how they approach your job. If they listen to your problem, investigate thoroughly and provide you with an evidence-based breakdown of what’s happening, it’ll be evident they’re knowledgeable. Likewise, if you ask questions about your septic system, not only should they have answers, they should be willing and able to explain things to you.
  • Fair pricing: Some fly-by-night companies will charge hidden fees and outrageous prices—all because you’re in urgent need of professional help. You might not have the luxury of shopping around, which leaves you at risk for price gouging. Look for fair, honest, upfront pricing from a septic contractor. Most reputable companies will provide a detailed service breakdown that includes all costs and fees—all based on reasonable rates. When in doubt, a couple of quick calls will provide insights into competitor pricing.

Calling a septic contractor may not be as easy as ordering a pizza, but it doesn’t have to be an uneasy experience for you. Just keep the five characteristics above in mind and you’ll end up working with someone who can reliably help you out.

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